![]() Provide support on highly technical implementation issues when working with suppliers This includes building effective relationships and influencing the product roadmap of key learning technology vendorsĬonduct regular assessments of vendor performance and service level agreements, and negotiate contracts and pricing ![]() Vendor Relationship Management and InnovationĬollaborate with vendors and external partners to evaluate, select and implement learning technology solutions that drive innovation in learning technologies to enhance the learner experience of employees. Provide guidance to the Head of T&D Operations and Technology Solutions to assist in setting realistic expectations related to future goals Understand upcoming software releases and features from the business and technical perspectives Monitor and evaluate learning technology demand processes and workflows for quality and effectiveness make recommendations for improvement Supervise the learning ecosystem release/update management lifecycle in partnership with IT Partner with HR, learning and IT leaders to find opportunities to enhance the functionality and user experience of the learning technology platforms and inform the technology strategy for next-generation cloud solutions to support our learning business processesĪccountable for the strategy and operational delivery of our Global Learning Shared Services, working closely with the Global Business Services team to deliver a cost-effective and agile service to all SET areasĮnsure the learning systems are accessible, user-friendly, and meet the needs of the various partners Supervise the day-to-day operations of the global learning technology ecosystem platforms, including system configuration, troubleshoots, upgrades, and maintenanceĮnsure systems reliability, availability, and data integrity, troubleshooting and resolving any technical issues in partnership with global IT Learning Technology Operations & System Management Identify, evaluate, and select appropriate learning technologies, ensuring they meet requirementsīe responsible for the implementation and integration of functional learning capabilities into the global learning technology ecosystem. Lead a team of learning technology professionals, providing guidance, mentorship, and performance management. Supervise the learning technology strategy and be able to show that there will be a commercial return on any investment made Now we are looking to consolidate our new ways of working, delivering value for the business by having the right talent available at the right time and helping to unlock the potential in everyone every day.ĭevelop and implement a comprehensive strategy for learning technology operations aligned with AstraZeneca's growth through innovation strategyĬollaborate with senior leaders and the Learning Advisory Board (LAB) to understand our SET area business strategies, challenges, and priorities to develop, socialize and manage a multi-year technology strategy to enhance the learning experience ![]() We’ve been on a transformational journey building a culture of lifelong learning, growing our capabilities, developing our talent, and designing an integrated learning technologies infrastructure. Our role is to develop every employee, manager, and leader, while also looking after the learning technology and the talent agenda for the company. Talent & Development is a fast-paced, creative, and purposeful environment where innovative thinking is encouraged. In support of this, we are growing our Operations and Technology Solutions team, a key part of our global Talent & Development (T&D) function which sits within Human Resources. Reports to: Head of T&D Operations & Technology SolutionsĪstraZeneca is transforming the future of healthcare by unlocking the power of what science can do. Hybrid work- 3 days from our Mississauga, ON, Canada office Enterprise Learning Technology Operations Director
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